SwingDesire Help Centre
Frequently asked questions.
Clear answers about joining SwingDesire, verification, privacy, membership, events and using the community.
How can we help?
Everything you need to know in one place.
Browse the topics below to learn more about SwingDesire and how we protect our community.
Getting started
Joining SwingDesire
Everything you need to know before creating your profile.
What is SwingDesire?
SwingDesire is a UK online lifestyle community for swingers and open-minded adults. It brings verified member profiles, private connections, lifestyle events, clubs and community features together in one secure platform.
Who can join SwingDesire?
SwingDesire welcomes couples and single adults aged 18 or over who are open-minded, respectful and willing to follow our Community Guidelines. Access to the member community is subject to verification.
Do I need to be over 18?
Yes. SwingDesire is strictly for adults aged 18 or over. Members must complete the required age and identity checks before accessing the community.
Is SwingDesire only for couples?
No. SwingDesire is open to couples, single women and single men who meet our membership and verification requirements.
Can I join if I am new to the lifestyle?
Yes. You do not need previous lifestyle experience to join. We ask every member to be honest, respectful of boundaries and considerate towards others.
Trusted membership
Verification
How verification helps protect the SwingDesire community.
Why does SwingDesire require verification?
Verification helps us confirm that members are adults and that profiles represent genuine people. It is an important part of reducing fake accounts and creating a safer, more trustworthy community.
How does verification work?
The verification process is shown during onboarding and may require identity details, identification and a live image or selfie check. The exact steps depend on the type of profile being verified.
How are couple profiles verified?
A couple profile represents two people, so both partners must complete the required verification checks. This helps confirm that both people know about and consent to the shared profile.
Do both partners need identification?
Yes. Both partners on a couple profile must provide the information and identification required to complete verification.
What happens if I cannot complete verification?
You will not receive full access to the member community until verification is complete. Contact SwingDesire Support if you experience a genuine problem with the process.
Your privacy matters
Privacy and Safety
Clear answers about profiles, photos, reporting and personal information.
Can my member profile appear publicly or on Google?
Member profiles are kept within the private member platform and are not intended to appear in public search results. Public pages such as the homepage, blog and event information may be indexed by search engines.
Who can see my profile?
Your profile is intended for eligible members of the SwingDesire community. Available privacy controls allow you to manage access to certain profile information and content.
Can I control who sees my photos?
SwingDesire provides privacy options for member media. The controls available for each photo are shown when you upload or manage your content.
Does SwingDesire show my exact location?
No. SwingDesire uses general location information to help members make relevant connections. You should never add your home address or another precise private location to your public profile.
How do I block or report another member?
Use the block or report options provided on the member profile or relevant content. Reports are reviewed by the SwingDesire team and action may be taken where our rules have been broken.
Are uploaded photos moderated?
Uploaded media may be checked using automated systems and manual review. Content that appears to break our rules can be restricted, rejected or removed.
How does SwingDesire protect my personal information?
We limit the collection and use of personal information to what is needed to operate, secure and improve the platform. Full details are provided in the SwingDesire Privacy Policy.
Plans and billing
Membership and Payments
Information about joining, paid access, billing and cancellations.
Is it free to create a SwingDesire profile?
Yes. You can create a profile without paying an initial registration fee. Some features and areas of the community may require an active membership.
What is included with a paid membership?
The features included with each membership option are shown clearly on the membership page before you subscribe. Access may include additional ways to connect and interact within the community.
How often will I be charged?
Your billing frequency and renewal date are shown during checkout and within your membership account. Recurring payments continue until the membership is cancelled.
Can I cancel my membership?
Yes. You can cancel a recurring membership from your account. Your access will normally continue until the end of the period you have already paid for.
Are event tickets included with membership?
No, unless a particular event or membership offer specifically says otherwise. Event tickets, venue entry and other event costs are normally purchased separately.
Using the community
Profiles and Connections
How profiles, messaging and member connections work.
Can I change my profile type?
Profile type changes may affect verification and account details. Contact SwingDesire Support if your circumstances change and you need your profile reviewed.
How do messages and winks work?
Messages allow members to have private conversations, while winks provide a simple way to show interest. Access to these features can depend on your membership and account status.
Can I hide or limit my location?
Location features are designed around general areas rather than exact addresses. You should only share more precise location information privately when you feel safe and comfortable doing so.
What should I include on my profile?
Use genuine, current information and explain what you are looking for clearly and respectfully. Do not publish private contact details, home addresses or information belonging to another person without their consent.
Can I delete my account?
Yes. Account deletion options are available through your account settings or by contacting SwingDesire Support. Some information may need to be retained where required for legal, security or fraud-prevention purposes.
Beyond the profile
Events and Clubs
Find out how lifestyle events and official club pages work.
What events can I find on SwingDesire?
SwingDesire can feature lifestyle events, socials, club nights and other relevant community gatherings. Each listing should explain the organiser, location, entry requirements and ticket arrangements.
Can members create events?
Eligible members may be able to submit community events. Event submissions must follow SwingDesire rules and may require approval before they appear to other members.
How do I show interest in an event?
Use the interest or attendance option shown on the event page. This helps you keep track of events and lets the organiser understand likely interest.
Are all club pages managed by the venue?
No. Some club pages may initially be created and maintained by SwingDesire as community listings. A page will clearly show when it has not yet been claimed by the venue.
How can a venue claim its club page?
An authorised venue representative can use the claim option on the club page and provide evidence of their connection to the business. Claims are reviewed manually before management access is approved.
Does SwingDesire organise its own events?
SwingDesire may organise or promote selected events. The organiser and any important conditions will be stated clearly on each event listing.
Still need help?
We’re here when you need us.
Contact the SwingDesire team for help with your account, verification, privacy or anything else relating to the platform.