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Complaints, Reports and Appeals

How to report content, submit a complaint or appeal a moderation decision.

Last updated: 23 July 2026

Reporting a member or content

Use the in-platform report option where available. You can also submit a report through our Contact page.

Provide the username, relevant content, approximate date and a clear description of what occurred.

What happens after a report

We may review relevant account activity, content and communications. We may contact the reporter or reported member for further information where appropriate.

Possible outcomes include no action, guidance, content removal, a warning, feature restriction, temporary suspension or permanent removal.

Urgent situations

If someone is in immediate danger, contact the emergency services. Reports involving suspected criminal activity may also be made directly to the police.

Appealing a decision

A member may ask us to reconsider a warning, content removal, suspension or account closure. Appeals should explain why the decision may be incorrect and include any relevant evidence.

An appeal does not automatically restore content or account access while the review takes place.

Privacy complaints

Privacy concerns should clearly identify the information involved and the outcome requested. You may also have the right to complain to the Information Commissioner’s Office.

Need more help?

Contact the SwingDesire team

Send us a message if you have a question, concern or report.

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