Refund and Cancellation Policy

SwingDesire memberships are purchased as one-off payments for the membership period shown at checkout.

Memberships do not renew automatically. No further card payment will be collected unless the member actively returns to the website and completes a new purchase.

Paid access ends automatically at the end of the purchased membership period unless the member actively buys another period.

No cancellation is required to prevent a future payment because there is no automatic renewal.

Consumers may have a legal right to cancel certain online purchases during a statutory cooling-off period.

Where you ask for paid access to begin immediately, the checkout may ask for your express request and acknowledgement. If you later cancel, the law may allow us to retain or charge a proportionate amount for the service supplied before cancellation.

Nothing in this policy limits any statutory cancellation or refund right.

We will provide a refund where required by law. We will also review requests involving duplicate charges, an incorrect amount, a material service failure or another payment error for which SwingDesire is responsible.

Refund requests should be submitted through our Contact page with the account email address, payment date and reason for the request.

Except where the law provides otherwise, a payment is not automatically refundable merely because a member did not use the service, changed their mind after access began, did not receive a response from another member or was restricted for breaching the Terms.

You may request account closure at any time. Closing an account does not automatically create a refund for a membership period that has already started, except where a statutory right or another part of this policy applies.